March 10, 2021

Assistant Director of Residence Life for Housing Operations

Website Earlham College


Earlham College seeks an innovative administrator to provide direction, supervision, and management as part of the Office of Residence Life’s leadership team.  We seek a welcoming individual to collaborate with campus constituents to provide oversight of housing operations supporting a dynamic residence education program.  This is a full-time, live-on position.  Salary is commensurate with education and experience.

Primary Duties & Responsibilities

The Assistant Director of Residence Life has overall operational responsibility for a comprehensive residential life program of approximately 800-1000 students and management of eight residence halls, an apartment complex, and about a dozen houses central to a progressive, residential liberal arts college.

  • Serve as the primary system administrator for Earlham College’s housing management system – Odyssey HMS/ResCenter.
  • Manage the annual room selection process for the selection of housing assignments.
  • Enforce housing policies on occupancy, eligibility for housing, refund policies, and living in community in accordance with Earlham’s Principles and Practices.
  • Responsible for billing of room charges and meal plans.
  • Assign first-year and transfer students, making roommate matches.
  • Facilitates room reassignments, opening and closing procedures, early arrivals and late departures, housing for students with special needs, summer housing for students, and guests visiting for camps or conferences.
  • Assist with the training and ongoing development of three full-time Area Directors as needed and, by extension, approximately 45 student staff members as directed.
  • Serve as an administrative hearing officer as part of the student conduct process and willing to be trained and serve as a Title IX Investigator for the Office of Title IX as needed.
  • Works with personnel in the Information Technology, Student Accounts, and Financial Aid to monitor all aspects of BANNER billing for room/meals and data implementation.
  • Enters all information in BANNER housing and meal control modules via CBORD’s Odyssey HMS/ResCenter software.
  • Implements BANNER and HMS/ResCenter training for support staff on housing and meal modules and website interface.
  • Maintains statistics and documentation for Residence Life and Housing procedures and produces regular reports on occupancy, room changes, and meal plan data.
  • Supervises and maintains all housing administrative records related to student assignments.
  • Responsible for regular communications, including updates to College webpages, and prepares and distributes documentation of housing processes and procedures.
  • Serves as the primary supervisor of student house conveners on all administrative procedures and overall management of house resident programmatic initiatives and concerns.
  • Assists in providing leadership and vision for programmatic development for Residence Life.
  • Work cooperatively with other offices and departments to achieve a positive campus and residential environment for students.
  • Demonstrates an active commitment to diversity, equity, and inclusion while improving the student experience at Earlham.
  • Serves as a regular contributing member of the Student Life staff, assisting with division-wide programs and student retention initiatives.
  • Maintains willingness and readiness to serve as a resource for community development and Residence Life programming.
  • Gives direct support for college-wide crisis intervention and conflict management.  An example includes serving as part of the on-call response team supporting Residence Life staff and Public Safety.
  • Collaborates with the facilities and housekeeping staff on the overall general upkeep of properties used for student housing.
  • Serves on College and Student Life committees as appointed.
  • Other duties as assigned.

Experience & Qualifications

  • Graduate degree in student personnel, higher education or a related field preferred.
  • Minimum of three years experience of full-time professional experience in Residence Life.
  • Experience using BANNER or another comparable student information systems database is required.
  • Valid driver’s license is required.
    Experience using CBORD’s Odyssey HMS/ResCenter is preferred.
  • Experience using Maxient case management software is preferred.
  • Excellent interpersonal and communication skills.

Preference will also be given to those candidates with experience in the area of student affairs assessment.  Candidates should have a clear understanding of the role of residence life at a private liberal arts college.

Application Instructions

Please submit the following application materials in a single electronic file:

  • Cover letter;
  • Resume;
  • Statement on Diversity: The Statement on Diversity should describe how your values and leadership frame or center Diversity, Equity and Inclusion (DEI) in your work.
  • Contact information for three references.

All materials should be submitted to the Earlham College Human Resources Office at: [email protected].

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